Ecosystem Map
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Provides role-based widgets that give a real-time overview of clinic performance, including bookings, sales, revenue, and operator activity
Centralized timeline showing all key customer and clinic interactions such as bookings, contracts, payments, tests, notifications, and calls in chronological order
Enables creation, editing, and linking of personalized treatment plans after consultations, integrated with invoices, packages, and operator workflows
Provides a structured system to log, track, and resolve customer issues or complaints through support cases, ensuring transparency and service quality
A personalized workspace for operators to view assigned appointments, submit service reports, track treatment plans, and access key patient information
Comprehensive module to manage patient profiles, medical records, bookings, financials, documents, and engagement history with advanced tagging and AI-driven insights
Loyalty module that manages wallet balance, reward points, referral tracking, and cashback settlements to enhance customer retention
Manages multi-branch operations by defining business details, resources, schedules, and access controls for seamless clinic network administration
Tracks and manages potential customers from various sources through segmentation, pipelines, automated follow-ups, and conversion into bookings
Handles invoices, receipts, payments, discounts, memberships, commissions, and advanced financial reporting across multi-branch clinic operations
Enables dynamic management of services, physical items, memberships, and promotions with flexible pricing, categorization, and commission rules across branches
Allows uploading, storing, and sharing of patient test results and medical files with structured metadata for easy access and tracking
Automatically generates and tracks patient service packages after invoice creation, showing usage, remaining sessions, and linked treatment or booking details
Supports prescription management with CRUD operations, sharing prescriptions with patients, and updating order status to delivered
Comprehensive scheduling system for creating, managing, and tracking appointments with calendar views, resource allocation, reminders, and telehealth integration
Provides personalization options for UI and system behavior, including theme mode, contrast, layout, RTL support, language, and currency preferences
Provides role-based widgets that give a real-time overview of clinic performance, including bookings, sales, revenue, and operator activity
Centralized timeline showing all key customer and clinic interactions such as bookings, contracts, payments, tests, notifications, and calls in chronological order
Enables creation, editing, and linking of personalized treatment plans after consultations, integrated with invoices, packages, and operator workflows
Provides a structured system to log, track, and resolve customer issues or complaints through support cases, ensuring transparency and service quality
A personalized workspace for operators to view assigned appointments, submit service reports, track treatment plans, and access key patient information
Comprehensive module to manage patient profiles, medical records, bookings, financials, documents, and engagement history with advanced tagging and AI-driven insights
Loyalty module that manages wallet balance, reward points, referral tracking, and cashback settlements to enhance customer retention
Manages multi-branch operations by defining business details, resources, schedules, and access controls for seamless clinic network administration
Tracks and manages potential customers from various sources through segmentation, pipelines, automated follow-ups, and conversion into bookings
Handles invoices, receipts, payments, discounts, memberships, commissions, and advanced financial reporting across multi-branch clinic operations
Enables dynamic management of services, physical items, memberships, and promotions with flexible pricing, categorization, and commission rules across branches
Allows uploading, storing, and sharing of patient test results and medical files with structured metadata for easy access and tracking
Automatically generates and tracks patient service packages after invoice creation, showing usage, remaining sessions, and linked treatment or booking details
Supports prescription management with CRUD operations, sharing prescriptions with patients, and updating order status to delivered
Comprehensive scheduling system for creating, managing, and tracking appointments with calendar views, resource allocation, reminders, and telehealth integration
AI – Patient Module
Where Care Becomes Intelligence
Not a virtual receptionist. Not just another CRM. hoopoe Sense AI builds the invisible flow of care: from a single conversation to lasting loyalty. Every interaction becomes a signal, and every signal becomes an intelligent decision.
ChatGPT 5
AI AssistantLeading clinics across five countries use this module to cut no-shows, lighten staff workload, and create continuous, transparent treatment journeys.
hoopoe holding is designing an ecosystem, not just a tool. This module is only one part of the invisible structure that connects care, data, and the economics of health into a single flow.
Booking
Patient Flow Intelligence ,
Beyond Scheduling
In hoopoe, a booking is never just a slot on a calendar. Each appointment becomes part of a living patient timeline that aligns clinical priorities, staff energy, and room capacity into one invisible rhythm.
Quick Actions
Reschedule with a single move while the system preserves history, intent, and patient trust.
Performance & Security
Workload is naturally balanced. Automatic updates redistribute tasks while every action remains encrypted and compliant.
Reminders
Intelligent signals anticipate no-shows, protect continuity of care, and keep treatment rooms consistently utilized.
Smart Views
Time adapts to perspective. Physicians see clinical journeys, managers see resource load, and the front desk sees clarity. A simple drag instantly reshapes the system for everyone.
This is not a booking tool. It is the orchestration engine of hoopoe’s ecosystem where time, care, and data converge into a single patient-centric flow.
EMR Dashboard: The Nerve Center of the hoopoe Ecosystem
This is not a dashboard of metrics. It is the central intelligence layer where patient timelines, financial behavior, and operational performance converge. By turning fragmented data into a living system, it gives leaders clarity not just to manage, but to orchestrate growth.
The EMR dashboard unifies all core features in one place: patient appointments, consultation bookings, invoices, and revenue tracking, plus staff performance, operator reports, earnings & commissions, ad source analytics, and service sales. It gives a clear view of clinic operations, enabling you to monitor performance, optimize resources, and deliver better care.
The EMR Dashboard is the orchestration hub of hoopoe’s invisible structure; where care, data, and growth are transformed into one coherent movement.
Leads
Every patient interaction becomes a signal. Cold leads evolve into loyal journeys through intelligent flows that remember history, intent, and context.
Ads Source
Advertising is no longer a cost line. Each campaign is connected to a patient story, from first impression to clinical outcome.
Online Payment
Cash
Wallet
Paypal
POS
Bank Transfer
Tamara
Tabby
Revenue Overview
Revenue is reframed as a map of trust and continuity. It reflects how patients choose to commit, across every payment channel and every treatment step.
Service Sales Overview
Services are not listed as numbers. They appear as categories of loyalty and impact, showing which treatments sustain relationships and which require reinvention.
Boost Revenue
Turn every transaction into long-term clinic growth.
Grow with Loyalty
Convert patient trust into sustainable profits.
More Returns, More Sales
+9% return rate fuels repeat bookings.
Engage & Grow
Keep patients engaged, keep revenue growing.
From Care to Loyalty
Transform treatments into long-term relationships.
Loyalty, Made Fun
Gamified rewards that drive patient loyalty.
Cashback
Boosts patient loyalty and repeat visits by rewarding future credit. It drives ongoing care, strengthens trust, and lifts clinic revenue, all with minimal marketing spend.
Level & Points
Loyalty Card
Increases Patient Loyalty- Boosts Repeat Visits +14%
- Generates Steady Revenue
- Builds Long Term Relationships
Referral
Referral programs transform patient trust into sustainable growth, helping clinics attract new clients effortlessly while keeping costs low.
Unified
Messaging Hub
Easily manage all customer conversations across channels in one place streamline engagement, automate responses, and boost communication efficiency.
Smart Patient Communication
Connect with patients instantly via WhatsApp, Instagram, SMS, and Facebook improving response times, reducing no shows, and enhancing overall satisfaction.
Smart Patient Communication
Connect with patients instantly via WhatsApp, Instagram, SMS, and Facebook improving response times, reducing no shows, and enhancing overall satisfaction.
Used by
Strategic Leaders
Visual clarity on how different roles interact with the system across various touchpoints. Helps optimize workflows by tracking real-time user engagement within the clinic. Identifies training needs or gaps based on system usage patterns by role. Improves operational efficiency by managing staff based on actual usage insights.A CRM that finally
speaks clinical
Dr. Reem – Dermatologist
This changed how I lead consultations
Laila – Senior Consultant
We stopped reacting
Now we design outcomes
Khaled A. – Franchise Lead
Plan. Manage. Grow.
Operate your clinic with clinical precision, anytime, anywhere
hoopoe emr is the command center of your practice. Patient records, treatment notes, schedules, and staff coordination are unified in one trusted environment. You see the status of the clinic in real time, make decisions in seconds, and keep accountability transparent across the team whether you are inside the clinic or on the move.
It is built for professionals who value accuracy, speed, and operational clarity. Scan to install and shift your clinic from scattered tasks to orchestrated management.
